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BOOSTING HEALTHCARE STANDARDS AND DELIVERY

HEALTHCAREUnited KingdomCARRADALE FUTURES

With our help, Carradale Futures built SOPHIA, a standard operating procedures (SOPs) platform and went from healthcare consultants to tech innovators.

40+

healthcare organisations

950

users

15k+

standard operating procedures (SOPs)

Challenge

Carradale Futures offers strategy and transformation advisory services to healthcare providers. The startup has had a remarkable journey since 2017.

Previously, Carradale Futures clients used to track standardised operating procedures (SOPs) through PDF files, on SharePoint, stored in local drives, with no global access. To help them scale their operations and gain more clients, we designed SOPHIA, a user-friendly application that aims to improve clinical standards and operational efficiency.

Solution: SOPHIA

Developing a Standard Operating Procedure solution

Qubiz contributed significantly to SOPHIA’s development since the beginning.

Design, implementation and maintenance

the Qubiz team has built the infrastructure and continues to add new features, as well as maintain the application

IT consultancy

helped them clarify their goals and add new functionalities through workshops

UX/UI

created a user-friendly interface and assisted in their rebranding process

Scalability

software components don’t have dependencies that could interfere with their development, so Carradale can scale their operations and add new clients quickly

Continuous development for SOPHIA

We added valuable functionality to help healthcare providers achieve the following:

  • Efficiency and resource utilization: organizations make better use of their time, resources, and staff skills
  • Knowledge exchange: they have access to a global library of SOPs, facilitating the exchange of best practices
  • Process transparency: documenting and managing procedures leads to high standards of care delivery
  • Streamlined process mapping: automatic generation of comprehensive process maps, ensuring process execution clarity
  • Training staff members: creating custom quizzes and checklists to verify understanding of critical processes

Technologies & platforms

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Results

With our help, Carradale brought their vision to life. They now have an effective and scalable solution and were able to add new clients in the UK, enter the Australian market, and plan to expand worldwide.

Previously, the company only offered consultancy services. Now, they also offer a solution that helps reduce variations in healthcare and raises the quality of services provided. Notable results include:

  • More than 40 healthcare organizations and 950 platform users
  • Around 15,700 SOPs were executed, and more than 2,000 SOP templates

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