Raising the Bar in Healthcare: Innovating Standard Procedures
Carradale Futures is a healthcare advisory service that offers a blueprint that allows organisations to create, update, and monitor digital workflows.
Together, we developed SOPHIA, their flagship platform designed to standardise and automate standard operating procedures (SOPs).
Services
Full-Cycle Development
Full-Cycle Development
IT Consultancy
IT Consultancy
UX/UI Design
UX/UI Design
Application Development
Application Development
Artificial Intelligence
Artificial Intelligence
Collaboration Impact
Automating Procedures
Going from manual healthcare process mapping to complete workflow automation
User Friendliness
High usage rate with around 15,700 SOPs executed and more than 2,000 SOP templates
Business Growth
SOPHIA is now a scalable solution, supporting nearly 25,000 users across 40+ organisations
Our challenge
Before our collaboration, Carradale Futures faced several critical issues that hindered their growth and efficiency. Their core staff was increasingly stretched between supporting clients and maintaining operational excellence, including creating standard operating procedures (SOPs).
Although documents existed, typically in PDF format, they were difficult to interpret and manually translate into actionable procedures on their internal platforms. This led to frustration among clients due to the lack of clear starting points.
Our approach
Together, we developed SOPHIA, a centralised platform for SOP management, ensuring compliance and consistent processes across the entire organisation.
Beyond technical implementation, our team offered strategic guidance, refined objectives, and enhanced user experience, driving performance and brand evolution.
Full-Cycle Development
Qubiz transformed SOPHIA from concept to reality with scalable architecture, high performance, and security
IT Consultancy
Workshops and continuous dialogue refined strategic objectives and translated them into practical features
User Experience
The enhanced user interface and rebranding boosted user adoption and satisfaction
Prototyping
Creating different visions for how the product would look and feel, and making the final choices collaboratively
AI Development
Transforming SOP PDFs into structured, editable procedures using AI
Technologies
Business outcomes
We contributed to building a modern, robust, and user-friendly platform used by around 1,000 providers to improve healthcare standards and patient care.
Reaching more clients and entering new markets, such as Australia, with plans to expand worldwide
Significant reduction in workload for staff and faster turnaround times for procedure creation using AI
As their tech partner, we are there every step of the way and continue to improve the platform, delivering on time, without budget inflation
