HealthcareIndustry practice

Care professionals are running
out of time for care.

Administrative pressure is not a minor inconvenience. It is one of the most serious operational and workforce challenges facing healthcare organisations today. We work with care organisations ready to do something about it: practically, sustainably, and without another failed IT programme.

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Clinical staff in a modern hospital corridor
Care professional completing paperwork at a desk
THE PROBLEM

30–45% of working time lost to documentation.

In home care, disability care, mental health, and elderly care settings, professionals routinely spend between 30 and 45% of their working time on documentation and administrative registration. That is time taken directly from the people those professionals are there to support. Most improvement programmes fail the same way: technology introduced before the process was simplified, pilots that never scaled, AI added as a feature rather than designed into the workflow. Fixing this requires understanding the work before changing it.

Qubiz Healthcare PracticeHow we make clinical systems behave as one estate
Where it shows up

Four consequences of administrative overload.

These are the patterns we see in every care organisation, from home care and disability services to mental health and elderly care.

  1. 01

    Staff retention

    Administrative overload is consistently cited as a primary driver of departure from the sector. In a market with structural shortages, that risk compounds.

  2. 02

    Care quality

    When documentation is burdensome, notes are written late, signals are buried, and handovers become unreliable — increasing clinical and social risk.

  3. 03

    Failed investment

    Digitising a broken process produces a faster broken process. Most organisations have already spent money on this problem without lasting change.

  4. 04

    Pilot fatigue

    A solution works in one team and never reaches the next. Ownership drifts, rollout stalls, and good ideas become anecdotes.

OUR SERVICES

Four ways we work with care organisations.

Each service is commissioned standalone or as part of a wider programme. Most clients start with an admin reduction sprint and expand from there.

Care professional reviewing documentation
SERVICE 01 — ADMIN REDUCTION SPRINT

5–10% reduction in admin time within four weeks.

Shadow shifts and team workshops map where time actually goes. We implement quick wins directly — shorter templates, eliminated duplicate registrations, simplified workflows — with compliance validated from day one.

Why Qubiz Healthcare?

Fifteen years in healthcare.

01Workflow first

Shadow shifts before solutions.

We start with shadow shifts and real workflow observation before any technology is introduced — that sequence is why our results hold up after we leave.

02Delivery model

Consultancy and engineering in one team.

Strategy and build happen in the same room. No handoff from advisory to implementation, no recommendations that fail on contact with your systems.

03Responsible AI

AI responsible by design.

The care professional stays in control throughout. AI supports. It never decides. Models embedded inside real workflows, not bolted on as a separate tool.

04Partnership

Partnerships that last beyond five years.

Our average healthcare relationship runs beyond five years. We align our incentives with the service — not with scoping the next phase of a project.

15+
Years in healthcare
25%
Avg admin reduction for clients
35,000+
Care professionals supported
5+
Avg years per partnership
Case Studies

Proven in Complex
Environments

Regulated industries. Long-term partnerships.
Results that appear in annual reports.

TESTIMONIALS

Our Clients

Talk to our experts

Speak with someone who has worked inside a clinical service.

Every healthcare engagement starts with a conversation grounded in clinical reality — not a technology pitch. We work with leaders who know the regulatory environment from the inside, and we listen first.

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Portrait of Fred Kwakkel, Head of Healthcare Practice
Fred KwakkelHead of Healthcare Practice