Scaling Healthcare: Building a SaaS Platform for the Home Care Industry
After creating a successful digital solution for their own organisation, the team behind The Care Hub saw an opportunity to help others. Our collaboration resulted in the launch of tenderly.ai, a complete SaaS platform designed specifically to support home care businesses in managing their operations more efficiently.
Services
Software Architecture
Software Architecture
IT Consulting
IT Consulting
UX/UI Design
UX/UI Design
QA & Testing
QA & Testing
Data Science
Data Science
Collaboration Impact
800+ Families Supported
Helping 150+ care staff and more than 800 families successfully care for their loved ones
65% Reduction in Repetitive Tasks
tenderly.ai helps reduce repetitive tasks such as scheduling home care visits
AI Readiness
Boosting AI readiness through data architecture
Our challenge
The European home care market is highly fragmented. Many agencies face challenges with digitalisation.
The Care Hub decided to use their expertise to help home care businesses streamline all their activities. However, to capture this opportunity in the market, they had to transform their on-premises platform into a fully scalable, cloud-based solution.
Our approach
As their strategic partner, we offered business and technical consultancy. We revamped the Care Hub’s platform from local and on-premises software to tenderly.ai, a cloud-based, multitenant, multi-region solution.
In this way, home care platform administrators can easily configure their care service packages, pricing, and locations.
SaaS Architecture
SaaS Architecture
Transformed the initial platform from an on-premises, monolithic architecture to a multitenant architecture on the Azure cloud
Multi-Tenant and Multi-Region Support
Multi-Tenant and Multi-Region Support
Re-engineered the platform to allow multiple organisations to use the system with separate configurations
UX/UI Upgrade
UX/UI Upgrade
Implemented the new design based on user feedback and insights from renowned European universities and research groups
QA & Testing
QA & Testing
Ensuring platform reliability and performance
Data Science
Data Science
Accelerating AI integration via scalable data architecture
Technologies
Business outcomes
Thanks to our collaboration, The Care Hub has expanded their offering to include tenderly.ai, a fully AI-powered SaaS platform with an NPS of 85+.
Starting from an on-premise solution, we built tenderly.ai, a cloud-based home care management platform used by 800 families and 150+ caregivers
The Care Hub expanded its reach across Europe, supporting diverse home care agencies
Ensuring the data architecture supports AI implementation, with valuable insights for organisations and their clients
Blending healthcare business insights with technology expertise, we provide more than a client-supplier relationship
What our partners say
Emad Eskandar
What stood out was the seamless blend of business understanding and engineering expertise. We weren’t just working with a software supplier—we had a true business partner. From smooth contract negotiations to collaborative teamwork between our internal team and theirs, the entire project felt integrated and focused. Most importantly, they delivered on time and met every commitment.